Introduction
Cremaura Tequila ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data. By accessing our website or using our services, you consent to the practices described in this policy.
Information We Collect
We may collect various types of personal information from you, both online and offline. The types of personal data we collect may include, but are not limited to:
1. Contact Information: Name, address, email address, phone number.
2. Demographic Information: Age, gender, birthdate, location, and other related details.
3. Authentication Information: User IDs, passwords, and similar credentials.
4. Transactional and Financial Information: Information related to your purchases, payment details, and debit/credit card information.
5. Preferences: Your beverage preferences, subscription preferences, and feedback from surveys.
6. Participation Information: Information related to events, contests, promotions, and online community interactions.
7. Website Usage Information: Information collected through technologies like cookies, web beacons, and server logs, including your IP address and browser version.
**How We Use Your Information**
We use your personal data for various purposes, including but not limited to:
1. Responding to your requests and inquiries.
2. Processing transactions, orders, and payments.
3. Registering you for events, memberships, and other activities.
4. Sending promotional communications, newsletters, and offers.
5. Conducting marketing research and analysis.
6. Administering sweepstakes, contests, campaigns, and other promotions.
7. Improving our products, services, and website.
8. Following up after your interactions with us.
9. Providing materials you request.
10. Allowing you to participate in contests, sweepstakes, and other promotions.
Sharing Your Information
We may share your personal data with third parties in the following circumstances:
1. With our affiliated brands and companies for various business purposes.
2. With service providers that support our operations, such as delivery services and marketing agencies.
3. When required by law, regulation, or court order.
4. To protect our rights or property or respond to legal requests.
5. In connection with the sale, merger, or transfer of our business or brands.
Security
We take measures to protect your personal data from unauthorized access, disclosure, and alteration. However, please be aware that no system is completely secure, and there is always some level of risk involved in transmitting information online. You are responsible for safeguarding your user credentials.
Your Choices
You have the choice to manage your contact preferences and opt-out of promotional communications. You can update your preferences through our website, use the provided Opt-Out Link, or follow the instructions in our communications. Please note that certain non-promotional communications may still be sent to you, such as those related to orders, memberships, or legal requirements.
SMS Messaging Opt-Out
If you have participated in our SMS correspondence campaign, you can opt-out by texting "STOP" to the provided short code. For help, text "HELP" or contact our Consumer Relations team.
How to Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us using the following methods:
- Email: info@cremaura.com
- Mailing Address:
Platinum Reserved Limited
71-75 Shelton Street
Covent Garden, London, WC2H 9JQ
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the revised policy will include a new effective date. We will notify you of such changes by posting the updated policy on our website. Changes will apply to all data collected after the effective date. It's your responsibility to review this policy when submitting data or using our website.
**Effective Date:** 08/08/2023